Al Ghandi Electronics update on Customer Care Centres

2020-03-25

With the global spread of COVID-19 impacting most communities, Al Ghandi Electronics Customer Care Centre is carefully following guidelines to protect the health and wellbeing of our staff and customers.

Our Customer Care Centres are currently operating with extremely limited resources and are closed to walk-in customers in accordance with government advice. But our field customer care team is on the job to handle essential services of Major Domestic Appliances like Refrigerators, Cookers, Washing Machines, Dishwashers, etc.

We are committed to supporting our customers. Whilst we are doing all we can to ensure our customer service is uninterrupted, there may be a delay to your repair, delivery and installation service due to reduced staff capacity, spare parts delays and due to the different guidelines that we have to comply with in terms of work timings, social distancing, entry permits in certain buildings, etc.

Please understand that due to the volume of enquiries we are receiving, we are likely to take longer than usual to respond to you. However, we shall endeavour to get back to you as quickly as possible.

Please find below ways to contact our Customer Care Team for general enquires and technical support:

Call Centre: +971 4 2310 300

[Timing Sat to Thu between 8am to 5pm]

E Mail: customercare@alghandielectronics.ae

[Please write to us and we will respond as soon as possible]

WhatsApp: +971 54 4490 610

[Please leave your contact number and we will get back to you during the working hours – Sat to Thu between 8am to 5pm]

Customer Care Centre

AL GHANDI ELECTRONICS