The principle of the thermosiphon system is that cold water has a higher specific density than warm water, and so being heavier will sink down. Therefore, the collector is always mounted below the water storage tank, so that cold water from the tank reaches the collector via a descending water pipe. If the collector heats up the water, the water rises again and reaches the tank through an ascending water pipe at the upper end of the collector. The cycle of tank–water pipe–collector ensures the water is heated up until it achieves an equilibrium temperature. The consumer can then make use o
The principle of the thermosiphon system is that cold water has a higher specific density than warm water, and so being heavier will sink down. Therefore, the collector is always mounted below the water storage tank, so that cold water from the tank reaches the collector via a descending water pipe. If the collector heats up the water, the water rises again and reaches the tank through an ascending water pipe at the upper end of the collector. The cycle of tank–water pipe–collector ensures the water is heated up until it achieves an equilibrium temperature. The consumer can then make use of the hot water from the top of the tank, with any water used being replaced by cold water at the bottom. The collector then heats up the cold water again. Due to higher temperature differences at higher solar irradiances, warm water rises faster than it does at lower irradiances. Therefore, the circulation of water adapts itself almost perfectly to the level of solar irradiance.
Due to the current restrictions and guidelines set by the authorities on modes of operation, we anticipate some delays in the delivery of online orders. We appreciate your understanding, assuring you that we will try our best to deliver your orders as soon as possible.
Customer Care
With the restrictions in place, our Customer Care Centers are currently operating with extremely limited resources and are closed to walk-in customers. But our field customer care team is on the job to handle essential services of Major Domestic Appliances like Refrigerators, Cookers, Washing Machines, Dishwashers, etc. There may be a delay to your repair, delivery and installation service due to reduced staff capacity, spare parts delays and due to the guidelines that we have to comply with in terms of work timings, social distancing, entry permits in certain buildings, etc.
Please find below ways to contact our Customer Care Team for general enquiries and technical support:
Call Centre: +971 4 2310 300
[Timings : Sunday to Thursday between 8:00 am to 2:00 pm]
WhatsApp: +971 54 4490 610
[Please leave your contact number and we will get back to you during the working hours –
Sunday to Thursday between 8:00 am to 2:00 pm]