A Commitment to Excellence
For over 120 years, Philips has led the lighting industry, introducing innovative, energy-efficient lighting solutions and building a trusted reputation for exceptional performance and reliability. As the industry continues to transform, so do we to meet the changing needs of our customers.
We’ve streamlined our organization to enhance our customer experience, providing seamless service, while continuing to drive innovation with a complete portfolio of best-in-class products that represent the full depth, breadth and forward thinking that you can expect from an in
A Commitment to Excellence
For over 120 years, Philips has led the lighting industry, introducing innovative, energy-efficient lighting solutions and building a trusted reputation for exceptional performance and reliability. As the industry continues to transform, so do we to meet the changing needs of our customers.
We’ve streamlined our organization to enhance our customer experience, providing seamless service, while continuing to drive innovation with a complete portfolio of best-in-class products that represent the full depth, breadth and forward thinking that you can expect from an industry leader.
Due to the current restrictions and guidelines set by the authorities on modes of operation, we anticipate some delays in the delivery of online orders. We appreciate your understanding, assuring you that we will try our best to deliver your orders as soon as possible.
Customer Care
With the restrictions in place, our Customer Care Centers are currently operating with extremely limited resources and are closed to walk-in customers. But our field customer care team is on the job to handle essential services of Major Domestic Appliances like Refrigerators, Cookers, Washing Machines, Dishwashers, etc. There may be a delay to your repair, delivery and installation service due to reduced staff capacity, spare parts delays and due to the guidelines that we have to comply with in terms of work timings, social distancing, entry permits in certain buildings, etc.
Please find below ways to contact our Customer Care Team for general enquiries and technical support:
Call Centre: +971 4 2310 300
[Timings : Sunday to Thursday between 8:00 am to 2:00 pm]
WhatsApp: +971 54 4490 610
[Please leave your contact number and we will get back to you during the working hours –
Sunday to Thursday between 8:00 am to 2:00 pm]