With the global spread of COVID-19 impacting most communities, Al Ghandi
Electronics Customer Care Centre is carefully following guidelines to protect the health
and wellbeing of our people and customers.
Our Customer Care Centres are currently operating with extremely limited resources
and are closed to walk-in customers in accordance with government advice. But our
field customer care team is on the job to handle essential services of Major Domestic
Appliances like Refrigerators, Cookers, Washing Machines, Dishwashers, etc
We are committed to supporting our customers. Whilst we are doing all we can to
ensure our customer service is uninterrupted, there may be a delay to your repair,
delivery and installation service due to reduced staff capacity, spare parts delays and
due to the different guidelines that we have to comply with in terms of work timings,
social distancing, entry permits in certain buildings, etc.
Please understand that due to the volume of enquiries we are receiving, we are likely
to take longer than usual to respond to you. However, we shall endeavour to get back
to you as quickly as possible.
Please find below ways to contact our Customer Care Team for general enquires and
technical support:
Call Centre: +971 4 2310 300
[Timing Sat to Thu between 8am to 5pm]
